Tenant PORTAL

Login to Your Urban Sleep Portal

Sign in to access all of your account information. 

TENANT
PORTAL

Living with Urban Sleep

Whether you live in one of our student properties or residential homes, we’re here to help throughout your tenancy.

Emergency Information

For urgent issues, follow the emergency and out-of-hours instructions provided for your building or home. For routine repairs, log a maintenance request in COHO.

Contact Your Property Team

Questions about your building, access, keys or tenancy? Get in touch with the team responsible for your home.

Moving In & Moving Out

Planning your arrival or getting ready to leave? Your property team can help with keys, inventories, check-in and check-out arrangements.

Resident FAQs

How do I report a repair? Use your COHO account. Forgotten your portal password? Use the reset link above. Need help with keys or access? Contact your property team.

Find Your Property Team

Choose your property below to contact your team directly. For everything else, email info@urbansleep.co.uk.

Maintenance and repairs: please log requests through your COHO account.

Student accommodation

Myrtle Street Apartments
myrtle@urbansleep.co.uk

Hardman House
hardmanhouse@urbansleep.co.uk

Copperas House
copperashouse@urbansleep.co.uk

Residential homes

Springmount Mill
springmountmill@urbansleep.co.uk

Vine Street
vinestreet@urbansleep.co.uk

Princeton Place
princetonplace@urbansleep.co.uk

Old Station Gardens
osg@urbansleep.co.uk

General Enquiries

Got questions about a certain property or how renting with Urban Sleep works? 
Get in touch today
By submitting this information you are confirming that you have read and accepted our Privacy Policy which can be downloaded via the link below.